Direct Payment Projects Warn Of Creeping Arrears

The creeping of arrears in the Government’s direct payment demonstration projects is further evidence landlords will need to provide a range of payment options for tenants and systems that can quickly recover outstanding rent.  The findings from the first four months of the direct payment demonstration projects will be unsurprising to most - 8% of rent uncollected, a creeping of underpayments and a lack of understanding about financial products.  Download a copy of the Direct Payment Demonstration Project: Payment figures report from the DWP website.