Some letting agents appear to be breaching the Tenant
Fees Act introduced in June 2019 by charging fees. A couple were charged a £170
checkout fee when vacating their property, despite having renewed the contract
after the ban took place. After they pointed out that this was in breach of the
act, the agent tried to charge the money as an ‘invoice’, claimed the law doesn’t
apply to renewed contracts, and even tried to illegally take it out of the
deposit. The agent in question dropped the demand after being reported to the
Trading Standards Agency. The agent then blamed the Association of Residential
Letting Agents for giving misadvice. Read more on the Property Wire website.
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