The new regulatory regime for all social landlords in England will come into force on 1 April this year. The regulator, the TSA, has set out a new ‘co-regulatory’ approach: it has promised a more mature relationship between landlords, tenants and regulator, offering more flexibility for landlords in return for robust self-assessment and accountability to tenants. Landlords willneed to ensure tenants’ priorities shape the services they offer and they will have to involve their tenants fully in monitoring what they do. There will be standards both nationally and locally to ensure landlords deliver. This HQN Briefing looks in more detail at the TSA's approach to equality and diversity as set out in the draft standards. You will need to be a member and logged in to the HQN site to access the document.
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