Social landlords are spending more than £50 a year per property tackling anti-social behaviour, a study has found. Housemark’s benchmarking report has found the average cost is £53 per home, but that organisations that spend more do not always tackle the problem more effectively. The sum is around half that spent on rent recovery. Among organisations achieving more than 90 per cent satisfaction for case handling, for example, one provider spent £24.19 per property, while another spent £108.56. Noise continues to be the most common form of anti-social behaviour, followed by harassment. The most effective way of dealing with anti-social behaviour was early intervention, which resolved 76 per cent of cases in 2009/10. Find a copy of the report on the HouseMark website by clicking on the logo below.
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