Future of STATUS

Over the summer, CLG confirmed to local authorities and ALMOs that they are no longer required to carry out the STATUS survey. For housing associations the TSA continues to collect tenant satisfaction data through its regulatory and statistical return.  A different regime for local authorities and ALMOs and for housing associations is not sustainable. The TSA plans to issue an informal discussion paper later this year to debate the way forward on tenant satisfaction measurement, taking into account the emerging localism agenda. The paper will highlight the principle of tenants holding their provider to account while reducing burdens for providers.  The TSA will soon commence discussions with tenants, providers, stakeholders and representative bodies to explore future options, areas of consensus and disagreement. HouseMark has been invited to take part in these discussions and has set up a group to discuss emerging ideas in more detail over the phone and by email. Find more details of how you can join this group on the HouseMark website.