• Access and customer care.
• Diversity.
• Value for money.
• Resident involvement.
• Capital improvement, planned and cyclical maintenance.
• Responsive repairs.
Read the full list on the Audit Commission website.

You can now listen to posts on The Bulletin by simply clicking on "Hear this post" which can be found at the bottom of each post. You will also be given the option to save the post to your computer as an mp3 file.
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