Thursday, 18 November 2010

How to Improve Your Complaints Performance

Date: 3 December 2010
Location: HouseMark, Coventry
This workshop will look at some of the building blocks that landlords need to consider in delivering a good complaints handling service and give participants the opportunity to discuss appropriate processes and share good practice. This workshop will be useful to anyone seeking to improve their complaints handling service; it is not a training session to prepare for accreditation. Find more information and booking details on the HouseMark website by clicking on the logo below.

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