In just under a year and a half, there will be no Tenant Services Authority (TSA), its regulatory powers absorbed into a committee within the Homes and Communities Agency. But its acting chief executive Claer Lloyd-Jones, who took over from Peter Marsh in November, is keen to press one point. “There is no interruption in regulation”. Her previous role as the TSA’s corporate services executive director chimes with the Government’s efficiency and transparency drive. “I’ve been leading our value for money and efficiency drive for sometime and clearly we need to put a lot more time into that,” she says. “The public scrutiny aspect really does have an impact on efficiency and value for money.” Claer Lloyd-Jones said the regulator will offer voluntary redundancy to 22 out of its 66 support staff. Most will leave before the end of the financial year. Read more on 24dash.
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