Retrofits 'Must Include More Choice and Support for Tenants'

A survey has found that 38 per cent of social renters are given no choice about energy efficiency improvements made to their home, over 14 per cent are worried they won’t know how to use energy-saving equipment and 17 per cent are concerned retrofit technology won’t actually work. Although 94 per cent of respondents had seen some energy efficiency upgrades made to their properties, nearly 25 per cent received no support from their landlord post-installation. Results from the poll of 251 social renters representing over 100 English housing associations show that social landlords are making some progress in engaging tenants around retrofit but more consultation is needed as well as further investment in tenant education. Ten per cent of tenants reported substantial fuel bill savings but 36 per cent said they didn’t know whether their fuel bills had reduced and 25 per cent reported that savings were not noticeable. Read more on 24dash.