Landlords in the universal credit pathfinder areas are
complaining of poor communication from the DWP.
The policy has been trialled for new claimants with simple claims in
Tameside since April and in Wigan, Warrington and Oldham since July. The
results have not been released. Several landlords in the pathfinder areas have
voiced concerns that they have found communication with the DWP difficult and
have had problems persuading the department to switch the housing costs part of
universal credit for tenants in arrears to the landlord. A spokesperson for the
DWP said: ‘The pathfinders ran early to test many elements - so they do not
reflect how universal credit will be in practice.’ Read more on Inside Housing.
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