Universal Credit Continues To Confuse

Confusion continues to grow amongst tenants over Universal Credit according to recent research from the National Landlords Association (NLA).  Half (50 per cent) of tenants say that although they’re aware existing benefits will be replaced with Universal Credit, they don’t fully understand what it means. And alarmingly one in five (21 per cent) say they are completely unaware of the changes. Just three in ten (30%) say they’re aware and know what to expect. The findings also show that currently three in ten (30%) tenants say they receive housing benefit support. However, the research also shows that more than a quarter (28 per cent) of tenants currently in receipt of housing support said they would prefer their benefit to be paid directly to their landlord, which would avoid falling into arrears.  Read more on the NLA website.