Housing Minister Pledges Protection from Unscrupulous Landlords

Millions of tenants and leaseholders will receive stronger protection from unscrupulous letting agents, Housing Minister Kris Hopkins has said. The minister has revealed three approved ‘redress schemes’ that all letting and property management agents will be required to join later this year – which the government says will give tenants and leaseholders a "straightforward option to hold their agents to account". The three schemes – The Property Ombudsman, Ombudsman Services Property and The Property Redress Scheme – will offer independent investigation of complaints about hidden fees or poor service. Where a complaint is upheld, tenants and leaseholders could receive compensation. Read more on GovUK.