Universal Credit employees have voted to go on a two-day
strike over inadequate IT systems and what they describe as an “increasingly
oppressive working environment”. Staff in DWP centres in Glasgow and Bolton
voted by 84 percent to go on strike over the troubled project, which aims to
merge six working-age benefits into one. The PCS union has about 1,500 members
across the two sites, representing over 80 percent of all staff, according to a
spokesman. Staff at the contact centres
are responsible for taking calls from claimants, answering online enquires and
processing claims. Their demands include “proper investment in IT and
training”, an end to the “excessive target culture” and a “fundamental rethink
of the new ways of working”. Read more on the Computer World website.
No comments:
Post a Comment