Iain Duncan Smith is to charge struggling families up to
45p a minute to claim vital benefit payments by phone. The Work and Pensions
Secretary is refusing to set up an 0800 freephone number for the millions of
people who will soon be making claims via his new Universal Credit welfare
system. It flies in the face of a previous DWP pledge of free calls for “all
major benefit claim lines”. Anyone
trying to claim Universal Credit will be forced to call an 0345 number,
incurring charges of up to 45p a minute from a mobile or 12p a minute from a
landline according to the Government’s own figures. Read more on the Daily Mirror website.
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