Hundreds of thousands of consumers in arrears on mortgage
payments may be eligible for compensation, after a ruling by the regulator. The
Financial Conduct Authority (FCA) has ordered lenders to work out who is
affected, and how much they are owed. The problem has arisen where mortgage
arrears have been automatically included in regular monthly payments. That has
left some customers paying higher mortgage payments than they should have been.
As many as 750,000 consumers may have been affected overall, but not everyone
will be entitled to compensation. Read more on the BBC website.
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