Tuesday 28 March 2017

Letting Agents ‘Routinely’ Flouting Fee Rules

Rules for letting agents are being routinely flouted with newly released research revealing rogue agents enjoy a very low risk of facing any penalties from councils. An investigation examined enforcement work done by the capital’s councils since new rules on displaying letting fees and membership of deposit and redress schemes were introduced in May 2015. The results show that less than one third of complaints made were acted upon. Despite 1,351 complaints made to councils about letting agents, only 444 visits were made by trading standards officers, just 462 warning letters were sent and only 52 final notices were issued. Read more on 24housing.

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