Official figures from the Housing Ombudsman showed it
received 15,112 complaints and new enquiries, and closed 15,877. Although 81%
of cases received being closed without the need for a formal investigation, the
annual report revealed an 18% increase in cases that went forward to formal
investigation, which are the most complex and difficult to resolve. The Housing
Ombudsman’s Annual Report and Accounts for 2016-17, shows continuous
improvement in the service with increased productivity and high levels of
customer satisfaction. Download the report from the Housing Ombudsman website.
Rachel Reeves to confirm changes to ‘outdated’ planning system
-
Changes intended to reduce ‘burdensome bureaucracy’ and make it easier to
build windfarms, reservoirs and housing
Ministers are making it easier to build...
4 hours ago
No comments:
Post a Comment