Official figures from the Housing Ombudsman showed it
received 15,112 complaints and new enquiries, and closed 15,877. Although 81%
of cases received being closed without the need for a formal investigation, the
annual report revealed an 18% increase in cases that went forward to formal
investigation, which are the most complex and difficult to resolve. The Housing
Ombudsman’s Annual Report and Accounts for 2016-17, shows continuous
improvement in the service with increased productivity and high levels of
customer satisfaction. Download the report from the Housing Ombudsman website.
Tory ‘attack dog’ reheats failed ploy used against Starmer to go for Rayner
-
MP Richard Holden, who is behind re-opening of inquiry into Labour deputy
leader, also sparked Covid-era beer and curry furore involving the leader
One o...
2 hours ago
No comments:
Post a Comment