DWP Publishes Universal Credit Guidance

The DWP has published a guidebook for landlords to help them prepare for the roll-out of Universal Credit. The guidance, published today, says: “Social landlords may need to look at how and when they collect their rent, and the level of support some tenants will need to make the transition to a single, direct monthly payment.” It adds that landlords can prepare for Universal Credit’s introduction by:

·         Familiarising themselves with the changes

·         Considering how they might need to adapt their policies and processes

·         Engaging with tenants early, to start assessing needs, making sure they understand their responsibilities and the support available

Download the guidebook from the DWP website.