A directive, issued by the DWP, tells staff they must not
use the term “referral” or “voucher”, and should not keep any record of the
number of people they “signpost” to foodbanks.
Critics have urged the Government to halt the practice as ministers have
used the lack of records to dodge questions about the impact of welfare
reforms. The revelation also indicates how charities are being relied upon to support
the benefits system, but not to what extent. One major food bank charity says
it hands out nearly 60,000 food parcels every year as a result of
“signposting”. Read more on the Huff Post website.
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