In 2018/19, the ombudsman received 7,623 complaints, up
12% from 6,806 the year previously, according to its annual report for the
year. Of the 2,214 cases the ombudsman issued decisions on in 2018/19, 814
(37%) were determined to involve ‘no maladministration’, meaning no mistake had
been made by the landlord. Read more on Inside Housing.
Country diary: The challenge of making a thatched roof pine-marten proof |
Tom Allan
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*Glenisla, Angus:* Damage by squirrels is common; the mustelid less so.
Still, as a local told me, ‘you cannae blame them wanting somewhere to live’
That...
1 day ago
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