Regulator Investigations Into Breaches Of Tenants’ Rights Increase By 61%

The Regulator of Social Housing (RSH) investigated 61% more housing associations for tenant-related issues last year than the year before, it has revealed. Figures released as part of the English regulator’s Consumer Regulation Review show that there were 502 referrals of housing associations to the regulator in 2018/19. Of these, 124 cases were escalated up to the highest level and investigated by the regulator, up 61% on the 77 investigations carried out in 2017/18. The 502 figure for overall referrals was a decrease on the previous year, which saw 543 referrals. Download the review from the Gov UK website.

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/817807/Consumer_Regulation_Review_2018-19.pdf