The Housing Ombudsman has found five social landlords
that are in breach of its new complaint-handling code, with the watchdog
currently investigating the providers.
In a new quarterly report, the ombudsman revealed that 23
complaint-handling failure orders had been issued between April and June.
However, while in 17 of these cases, the landlords complied, there were six
cases of non-compliance by five landlords. Among those that were found to be
non-compliant were two councils, Greenwich Council and Lambeth Council, and
three housing associations, A2Dominion, Housing for Women and Abri. Read the
report on the Housing Ombudsman website.
The Guardian view on unhealthy Britain: from housing to junk food, there
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