Clarion Cleared By RSH Following ITV Investigation

 Clarion, which owns and manages around 125,000 homes across the country, referred itself to the Regulator of Social Housing (RSH) after the report aired in June. ITV News and My London spoke to unhappy residents at Clarion’s Eastfields Estate in Merton, south London, with images showing vermin infestations and widespread disrepair. In many cases, residents had to wait long periods for issues to be rectified by the landlord. In an unusual statement, the RSH said: “While there were clearly individual repairs issues which required resolution, our investigation did not find evidence of systemic or organisational failure which indicates a breach of the consumer standards.” Its conclusion means Clarion will retain its G1/V1 regulatory grading, the highest possible. Read more on Inside Housing.

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