Catherine West:
To ask the Secretary of State for Housing, Communities and Local Government,
what assessment has been made of the adequacy of the Regulator of Social
Housing’s investigatory powers.
Christopher
Pincher: The most important step we will take will be to work with the
Regulator of Social Housing to create a strong, proactive consumer regulatory
regime, strengthening the formal standards against which landlords are
regulated, requiring them to be transparent about their performance so they can
be held to account, to put things right when they go wrong and to listen to
tenants through effective engagement. The Regulator of Social Housing will be
given stronger powers to proactively monitor and drive compliance with consumer
standards, as well as regular inspection of the largest landlords and new
tenant satisfaction measures to help assess landlord performance on issues like
repairs and complaints handling. We are committed to implementing the reforms
laid out in our Charter for Social Housing Residents, and will look to
legislate as soon as practicable.
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