Formal investigations by the Housing Ombudsman have risen by 65% compared with last year, while enquiries and complaints to the service have surged by 139 per cent in the last year, the body has revealed. The figures were published as the ombudsman launched a consultation on its three-year corporate plan from 2022 to 2025, in which it sets out how it will tackle an “unprecedented increase” in casework and to “reinforce the importance” of complaint-handling in the social housing sector. Read more on Inside Housing.
New all-electric town in Kent strikes deal to supply power back to the grid
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Otterpool Park’s 8,500 homes will run on solar power and batteries – with
enough renewable energy to help keep lights on elsewhere
One of Britain’s first...
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