Resident Involvement Benchmarking Workshop - 26 January 2011

Book your place now on this resident involvement benchmarking workshop. TAROE and TPAS are working with HouseMark to provide this workshop which will look at how social housing providers can get value for money from resident involvement. The workshop will cover;
*feedback on the HouseMark 2009/10 Resident Involvement Benchmarking results which will cover the key areas of cost & resources, participation, communication and consultation, decision making and training
*Value for money in resident involvement
*How residents can use comparative performance information to hold their landlords to account
*Presentations from housing organisations who have demonstrated good practice and innovation in resident involvement.
Find more details on the HouseMark website.