Clarion Cleared By RSH Following ITV Investigation

 Clarion, which owns and manages around 125,000 homes across the country, referred itself to the Regulator of Social Housing (RSH) after the report aired in June. ITV News and My London spoke to unhappy residents at Clarion’s Eastfields Estate in Merton, south London, with images showing vermin infestations and widespread disrepair. In many cases, residents had to wait long periods for issues to be rectified by the landlord. In an unusual statement, the RSH said: “While there were clearly individual repairs issues which required resolution, our investigation did not find evidence of systemic or organisational failure which indicates a breach of the consumer standards.” Its conclusion means Clarion will retain its G1/V1 regulatory grading, the highest possible. Read more on Inside Housing.

https://www.insidehousing.co.uk/news/clarion-cleared-by-rsh-following-itv-investigation-72111?utm_source=Housing60&utm_medium=email&utm_content=article_link&utm_campaign=H60

Clarion Under Investigation By Regulator Again Following ITV Revelations

Clarion Housing Group, which manages a stock of around 125,000 homes, was the subject of an ITV News expose last month, which revealed squalid conditions at its Eastfields Estate. The landlord apologised to residents on the 500-home estate over the issues and said the service provided “had not been to the standard that the association would have liked”. During a debate in the House of Commons, minister Luke Hall said the Regulator of Social Housing (RSH) is now “considering information received from Clarion Housing Association about the Eastfields Estate”. “It will form a view on whether there is evidence of systemic failure that would indicate a breach of regulatory standards,” he added. Read more on Inside Housing.

https://www.insidehousing.co.uk/news/clarion-under-investigation-by-regulator-again-following-itv-revelations-71416 

Appalling Conditions Across A Housing Estate Of Nearly 500 Homes

The UK’s biggest housing association has admitted it has failed tenants after an ITV News investigation found widespread disrepair and squalid conditions across an entire housing estate of nearly 500 homes. Clarion Housing issued an apology to all its residents of Eastfields Estate in Mitcham, south London, admitting that they “had not had the service they deserve.” ITV News found shocking conditions on the estate and dozens of families living in damp, mouldy, crumbling homes with ongoing leaks. The estate is also plagued by a rodent infestation. Clarion, which owns 125,000 homes across the UK and this year recorded a turnover of £943 million, have been accused by Eastfields' tenants of abandoning them and ignoring their complaints for years. Read more on the ITV website.

Appalling conditions uncovered across entire housing estate of nearly 500 homes; ITV News