Exempt and Wrongly Had Bedroom Tax Imposed – The Maladministration Complaints Are Here

All the pre-1996 exemption cases who have had the bedroom tax imposed upon them in error can and should issue complaints of maladministration against their local council AND against the DWP. They all have strong grounds of ‘maladministration’ by their local councils using the Local Government Ombudsman (LGO) and against the DWP with the Parliamentary Ombudsman or PO. In very simple terms both local and central government have not done what they should have done is a good way to look at what maladministration means.  Both the LGO and PO will only investigate if an injustice has been caused yet this is clear with the bedroom tax deduction itself giving them less money and all it means by consequence of that such as skipping one meal a day to pay the bedroom tax etc.  Read more on the Speye blog.

Regulator Found Guilty Of Maladministration

A watchdog has told the social housing regulator to apologise for its predecessor’s handling of a complaint from a tenant management organisation.  The parliamentary and health service ombudsman found maladministration in the way the Tenant Services Authority communicated with a TMO which was unhappy about its handling of a complaint.  As a result, the new regulator, the HCA has pledged to remind front line staff about appropriate directing of individual and group complaints to other organisations. The ombudsman told Pat Ritchie, chief executive of the HCA, to write to John Challinor, company secretary of Bacup & Stacksteads TMO, within four weeks to apologise for ‘injustice caused’.  The TMO, which managed 960 homes in Rossendale, Lancashire, complained that the TSA failed to properly investigate its claim that Trans-Pennine Housing, now part of Together Housing Group, had engaged in ‘corporate bullying’ of the TMO. This related to a decision in February 2010 to stop funding for the TMO.  Read more on Inside Housing.