Date: 3 March
Venue: HouseMark, Coventry
How self-aware is your organisation? Getting a strong, accurate self assessment, owned by the whole organisation is the crucial first step to improving your performance and building effective scrutiny. This workshop will show you how. Read more here
Are you ready for co-regulation?
Date: 11 March
Venue: HouseMark, Coventry
Co-regulation is here to stay and HouseMark can help you ensure your organisation works well with your residents. Designed to help you develop an understanding of the requirements for effective resident inspector programmes, this small, interactive workshop identifies the fundamental building blocks that should first be put in place. Read more here
Improving your complaints performance
Date: 24 March
Venue: HouseMark, Coventry
This ever popular workshop will help you deliver a good complaints handling service as well as give you the chance to share good practice. Read more here
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