There is no doubt Chris Langstaff has done a good job at Nottingham City Homes (NCH). The chief executive of the company which manages Nottingham's 29,000 council houses has announced he intends to retire in October. He can be very pleased with what he has achieved in Nottingham. When he came here in 2007, NCH was reeling. The company, and the council-run housing service which preceded it, was largely dysfunctional. A large number of managers had left or had been forced out. Morale among those who remained was rock bottom. Now, under Mr Langstaff's guidance, the organisation and the service it provides to tenants have been transformed. The scale of the task he faced was formidable. In some ways his biggest achievement has been to turn the organisation around by recruiting competent staff, refocusing and motivating the workforce and then building a cohesive, focused team. Such culture change and the development of a common purpose is very hard to do. Read more of this editorial on the Nottingham Post website by clicking on Chris's photo below.
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