The Norfolk Housing Alliance has recently launched a residents arm which aims to scrutinise landlords, provide feedback and raise standards. Now, the residents of housing providers in the county have banded together to scrutinise and compare neighbouring landlords' performance in order to drive up standards at their own. The residents decided at a conference to launch their own county-wide residents arm of the Norfolk Housing Alliance, an initiative their landlords were already running. The NHA, formed in 2008, is a pan-county network of 12 housing associations where the landlords pool best practice and share services to cut costs. Taking back some of that power for themselves, the residents plan to have their own scheme running by summer. They have voted to set up an alliance scrutiny panel with two representatives from each provider to meet quarterly and decide what needs to be improved. Read more on The Guardian website.
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