A new framework of standards for tenant scrutiny is being launched to help landlords and tenants improve the quality of housing services. The Tenant Participation Advisory Service (TPAS), HouseMark and the Chartered Institute of Housing (CIH) have worked together to create the Quality Assured Scrutiny (QAS), a new accreditation scheme which will recognise the quality of tenant scrutiny and the improvements it will deliver in social housing. This comes as the focus of consumer protection and decision-making moves away from the regulator towards tenants themselves and their own locally defined needs and priorities. Housing providers are being invited to pre-register for the new accreditation scheme which will launch formally in the New Year. Read more on the CIH website.
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