Thursday, 17 May 2012

Smart Processes - Achieving VFM

Date: 26 June 2012
Location: Coventry
To ensure social housing services provide value for money, landlords need to do the right things and do them right. This applies to the way services are delivered. This workshop will help participants to ensure that service delivery is as efficient as possible whilst still having a positive result for tenants.
The workshop will explore the use of business process re-engineering techniques to help identify barriers to efficiency and to redesign processes that can provide services in the most effective and economic way.  Find full details on the HouseMark website.

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