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Bromford Living is piloting a new way of engaging with its customers. Their aim is that, on becoming a Bromford tenant, customers will join a unique group of people who aspire to belong to a stronger community, by improving themselves and their home. The Bromford Deal makes a promise to tenants that the organisation will deliver high quality services and first class properties in return for customers fulfilling their responsibilities as tenants and, importantly, striving to give something back to their neighbourhoods. Thus, Bromford aims to make being a customer far more than just having a home and paying rent – its ambition is to build relationships that really work. Read more on the Bromford Living website.
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