Digital Drive Could Take Down Universal Credit

Universal credit will fail unless the government can get more people online, a DWP official has warned.  Mike Shakespeare, who works in stakeholder engagement at the department, told a seminar organised by skills body Digital Unite and social landlord Affinity Sutton that digital inclusion work will be vital for the government’s flagship welfare reform policy.  ‘If we can’t get people online it will fail,’ he said. ‘No matter what other problems we encounter with this benefit, and I think we will encounter one or two, if we can’t get people online it will fall at the first hurdle.’  Read more on Inside Housing.