Councils are finding it difficult obtaining detailed
information on welfare reform and feel unprepared. The charity Homeless Link carried out research to find out
if local authorities had made preparations to support vulnerable people
affected by welfare changes. It interviewed 42 local authorities between
November and December last year and found ‘many authorities described a lack of
accurate information about welfare changes’.
Councils said it was difficult to find out information about the changes
which made it hard to train staff and to prepare. They also expressed
frustration at the lack of information shared from the six direct payment
pilots. The report also found that although 28 of the 42 councils interviewed knew
how many households in their area would be affected by the housing benefit size
criteria, none had done research to predict the impact on tenants. Read more on
the Homeless Link website.
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