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The stark fact is that those living in social housing, who
are already facing many disadvantages compared to other sections of society,
are trailing behind in the digital revolution stakes. Nearly half of the 8.7 million adults who
have never been online live in social housing. Being digitally excluded makes
tenants' lives much more difficult and their financial situation even more
precarious as they are unable to save money by researching and obtaining
cheaper deals online. According to the
National Housing Federation, offline households are missing out on savings
estimated at £560 a year by shopping and paying bills online. While overall the number of people online has
increased steadily during recent years, the social groups least likely to have
access to the worldwide web are the elderly, the unemployed, and those on a low
income. Yet it is these very people, who will be directly affected by universal
credit, who could benefit the most from the information and services available
online. Embracing a digital inclusion agenda demonstrates a commitment to
tenants and residents to get online in order to improve their lives and life
chances. Read more on the Guardian website.
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