The DWP have released a ‘Toolkit’ for organisations to help
explain the Universal Credit to people in receipt of benefits. The toolkit
comes in three parts;
- Universal Credit: an introduction – a guide to help you prepare future claimants for the changes that Universal Credit brings
- Claiming Universal Credit – the claim process for claimants in our Pathfinder areas
- Universal Credit claim journey – the claim journey that the first Universal Credit claimants in our Pathfinder areas are going through
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