The DWP has finally admitted that although its current IT
solution for the flagship Universal Credit programme is viable, it is not up to
scratch and is calling in the Government Digital Service (GDS) for help. It
claims that any ‘enhanced IT solution’ that is built by GDS to complement the
current system will have to be delivered on time and on budget. There have been numerous reports of problems
with the current IT system, as well as a number of changes in leadership.
However, it is David Pitchford, head of the Major Projects Authority, whom took
the lead on the project for three months that has recommended a new system be
built to support the current implementation.
He advised that the current Universal Credit technology is already
outdated. Read more on Computer World.
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