Thursday, 29 August 2013

The Customer Contact Centre Experience 2013

Better business performance
24 October, London
In these challenging times, having an effective and high-performing customer contact centre can be the defining service which will:
*drive customer excellence
*improve customer satisfaction and reduce complaints
*deliver business efficiencies
*create new commercial opportunities
This event will bring together the very best in public and private sector case studies and the latest technological developments that can help transform the way your service is delivered. In addition delegates will get feedback on the latest performance data on how the best are meeting customer needs.

Find more information about this event on the HouseMark website.

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