Monday, 3 February 2014

Social Landlord's Survey Reveals Tenants' Issues

One of England's biggest social landlords has revealed the results of a tenant survey that was designed to find out about the issues affecting residents' lives. Affinity Sutton says its findings offer key insights into the challenges tenants are facing. The report reveals that:
·         Internet access amongst tenants has increased from 69% in 2012 to 74% in 2013, still below the national figure of 83%.
·         72% of those in receipt of benefits (other than pensions) were unaware of the introduction of universal credit in 2012. In 2013 the figure fell to 38%.
·         43% of tenants used prepayment meters to pay for energy, the most expensive way to pay for energy, compared to 14% and 16% UK-wide for gas and electricity respectively.
Read more on 24dash.

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