Tenants struggling to cope with the government's raft of
changes to the benefits system and rising energy bills are more than £500,000
better off thanks to their social landlord.
Contour Homes, which manages more than 12,000 properties across the
North West, has been working with families to secure them cheaper gas and
electricity, and helping them to access benefits they are entitled to but
haven’t been claiming. In less than a year, Contour’s revenue services team has
helped tenants to:
• Access £377,799 in benefits they were eligible for but
had not been receiving.
• Helped 79 households hit by the bedroom tax to secure
£48,886 in discretionary housing payments (DHPs).
• Helped residents save more than £14,800 by switching to
more affordable gas and electricity tariffs.
• Visited more than 1,180 tenants to offer advice and
information about benefits changes.
• Provided six tenants with free representation at
benefit appeal tribunals.
Read more on the Contour Homes website.
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