Friday, 30 May 2014

Four Ways to Help Tenants Appeal against the Bedroom Tax

As the bedroom tax affects housing providers as well as their tenants, many social landlords have explored ways of helping their residents beat the bedroom tax. However the sector and its tenants may not be fully aware of the success of a number of court battles against the bedroom tax which have led to exemptions.  Here are some suggestions as to how landlords can help affected tenants.
1. Understand what could qualify for a bedroom tax exemption - It's important to understand what grounds have been successful in tenants being exempted from the bedroom tax.
2. Use support organisations - Know your local area's support organisations and use their expertise in helping with appeals because it can make a real difference.
3. Partner up - Try working with the third sector as landlords will not always be best placed to support a tenant through the process.
4. Keep your staff up to date - There is little point in your frontline staff informing tenants of their rights to appeal if your frontline staff  themselves are not kept in the loop. Read more on the Guardian website.

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