Universal Credit at Risk of Collapse?

The flagship welfare reform has recently been described as “in meltdown” by its own staff.  In a survey by the PCS union, more than half of the staff admitted that they don’t think Universal Credit is an improvement for benefit claimants.Other key findings include:

·         90% of staff said they believe the multi million pound IT systems are less than adequate,

·         70% thought staffing levels were less than adequate,

·         Four in five said that the training given was less than adequate to prepare them for successfully working on the scheme,

·         Stress levels have increased amongst the majority of staff,

·         Two thirds said they were frequently asked to work overtime.

Read more on the Ready Rentals blog.