Eight Top Tips for Dealing with Universal Credit

The introduction of universal credit brings many changes for social landlords and tenants. The experiences of housing professionals who have already worked with universal credit can help others to prepare. Here are eight top tips based on these experiences.

·         Decide carefully who will manage universal credit cases

·         Be proactive about collecting the rent

·         Provide support for tenants

·         Build a good relationship with your local jobcentres

·         Consider a partnership with local debt advice services

·         Keep up to speed with universal credit developments and changes

·         Remember that DWP systems are still in development

·         Work out what reports you need

Read more on the CIH website.