NAO To Re-Assess Universal Credit Roll-Out

The roll-out of Universal Credit (UC) is getting a once-over – for a third time. The National Audit Office (NAO) confirmed it is to undertake another assessment of the roll-out plan after two previous reports found poor performance on delivery of an ‘over ambitious’ programme. The new NAO study will examine whether the DWP is on course to deliver UC in accordance with its plans, assessing whether there are early signs that UC is delivering its objectives, and what impact it is having both on claimants and local stakeholders. Two previous NAO reports – in 2013 and 2014 – identified key areas of poor performance hindering progress. Read more on 24housing.