Thursday, 19 July 2018

Ministers Consider Sector ‘League Tables’ For Social Housing Green Paper


Ministers have been exploring the idea of ‘league tables’ of housing associations as a key policy recommendation in the imminent Social Housing Green Paper. Officials have been developing the idea of publicly available leagues tables to rank associations’ performance in terms of services to tenants. Sources said the league table suggestion would involve ranking housing associations on key metrics, such as the time taken to complete repairs, customer satisfaction or complaints. The paper is expected to include proposals surrounding a beefed-up role for consumer standards in regulation and suggestions of ways to reduce stigma for social housing tenants. Read more on Inside Housing.

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