Dissatisfied homeowners and tenants will have simple and
quick access to help when things go wrong, thanks to new plans announced by
Communities Secretary Rt Hon James Brokenshire MP. From broken boilers to
cracks in the wall, the new Housing Complaints Resolution Service will
potentially help millions by providing a straight-forward way of getting help
when faced with unresolved disputes about problems with their home – such as
repairs and maintenance. Establishing a single housing complaints service for
all residents – no matter whether they rent or own their home – will prevent
people from battling with their landlord or builder to resolve issues on their
own and make it easier to claim compensation where it’s owed. Read more on the
Gov UK website.
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