Consultation on a New Homes Ombudsman

The Government has committed to legislating so that developers of market tenure homes must belong to a New Homes Ombudsman, and is currently consulting on the details of how such an Ombudsman would work. This proposal is a response to the perceived failure of industry-led schemes to protect the interests of homebuyers and would apply to new home purchased directly from developers. It is not currently intended to cover existing homes, new affordable homes or those purchased through agents. It is relevant to housing associations developing market homes for cross-subsidy, however. Read more on the NHF website.

https://www.housing.org.uk/latest-updates/consultation-on-a-new-homes-ombudsman/