Tuesday, 17 December 2019

Regulator Sets Out Information For Tenants On How To Complain


The Regulator for Social Housing (RSH) has published a guide for tenants of social housing on current arrangements for how to complain to the RSH about a registered provider of social housing and what the RSH does when a complaint is received. The information contains details of:
1.       The RSH's role and objectives
2.       The roles of the RSH and the Housing Ombudsman
3.       How tenants can complain to the RSH and how the RSH handles complaints
 Read the guide on the RSH website.


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